Caccia Plumbing
Review Summary
Caccia Plumbing receives consistently positive reviews highlighting professionalism, knowledge, and efficient service. Key strengths include:
- Excellent Customer Service: Praised for helpfulness, clear communication, and making customers feel valued.
- Professional and Skilled Technicians: Technicians (Joseph, Andrew, Jaime, Hector, Shaun, Oaf, Cristian, Eric) are consistently described as professional, knowledgeable, polite, and detail-oriented.
- Quality Workmanship: Work is described as clean, precise, and efficient, with attention to detail.
- Smooth Process: Scheduling is easy, and jobs are completed in a timely manner.
- Wide Range of Services: Reviews mention water heater replacement, water filtration system installation, toilet installation, leak repair, clog removal, seismic gas shut-off installation, and water line updates.
- High Recommendation Rate: Customers frequently recommend Caccia Plumbing and specific technicians.

Reviews
View All on Google4.9
(1635 reviews)
Wendy G
March 21, 2025
I live in Half Moon Bay and needed a new gas water heater. I called Caccia Plumbing in San Mateo to inquire about their pricing and spoke to Zaida who was incredibly helpful and lovely to talk to. Zaida scheduled for someone to come out to assess my water heater within a couple of days and the scheduling process was smooth and simple. Joseph was the technician who came out and he was so professional, knowledgeable, and so great to work with. He took a close look at the water heater and gave me information to allow me to make an informed decision on replacing. He said he would be able to install the new water heater the same day and his colleague, Andrew, came out with all the equipment and they worked together to get everything done quickly, efficiently, and with a great amount of care and attention. The entire process from start to finish was smooth and stress free and the price was right too! I will definitely be using Caccia Plumbing again and will be recommending to others. Thank you Zaida, Joseph, and Andrew!
Vivian Yeh
February 12, 2025
Jaime Magana and Hector came to install the whole house water filtration system. He was very professional and polite. Before starting working on the project, he makes sure to review the process with me first to ensure we have the same understanding. When there was a discrepancy, he told me not to worry and will clear it with his boss before proceeding. It made me feel valued, easing my concerns, as a customer. The work done was very clean, detail oriented, and came out looking nice and professional. I am very pleased with the job. I was the fourth family to be referred to Caccia and I can see why they were recommended as a referral. Will definitely continue to refer Caccia to other families in the neighborhood.
Roger Bulosan
March 19, 2025
Our team was Joseph and Andrew. They did a great job replacing our water heater, very professional. We are in San Bruno. I have recommended them to two neighbors!
Xiao Liang
Highly recommend for plumbing projects! Oaf and Cristian are very professional. When they helped me with my clog, they were able to identify a hidden city clean out near the clog. Even with the clog being the responsible of the city, they went beyond and helped snake the clog to restore my sewer. They also showed me around the neighborhood so I could get a good idea how the sewer lines work. Cassia will be my top choice for my future plumbing projects!
Nancy Blachman
February 28, 2025
Shaun did a great job installing the new dual-flush toilet. He carefully caulked around the base, leaving a small gap to allow any leaks to drip out and become noticeable. He explained that this prevents water from pooling under the toilet and causing more serious damage.
Ran C
I had some leaky pipes in my bathroom that needed some immediate attention. I chose to call Caccia Plumbing because I have seen the owner at multiple car shows and he had the reputation of being a nice person who did qualify work. They sent out Joseph, who was very professional, very friendly, very polite and a pleasure to deal with. He went over all the possible options and explained everything in detail, without rushing me or trying to sell me anything I really didn’t need. The job was completed in a timely manner and I was completely satisfied and happy with his work. I highly recommend Caccia Plumbing and if possible, request Joseph. I know you can only give 5 stars here, but if I could give more, I’d give them a hundred.
Klara Urban Kallis
Caccia Plumbing have provided outstanding and professional service from start to finish. Shaun conducted a thorough inspection of our property, identifying and recommending excellent upgrade and maintenance solutions. Jaime and Hector did a meticulous job installing a seismic gas shut-off and updating our water lines, ensuring everything was done neatly and efficiently. The entire process was smooth, and their workmanship was clean and precise. Highly recommend!
Nora Johnson
I recently had need of plumbing services for an overflowing kitchen sink. I called Cacciatore Plumbing and they sent two Plumbers to my home the very next day. The customer service from my initial call to schedule the appointment until the work was completed was exceptional. The two Plumbers were very professional and did a great job. My interaction was primarily with Eric who seemed to lead the project. He was knowledgeable and patiently explained their diagnosis prior to starting the work. Thank you to Eric and Caccia Plumbing. I highly recommend their services to any one who requires help from plumbing experts. Nora Johnson